This Privacy Policy governs the manner in which Vitakem Nutraceuticals Inc. collects, uses, maintains, and discloses information collected from users (each, a “User”) of the www.vitakem.com website (“Site”). This privacy policy applies to the Site and all products and services offered by Vitakem Nutraceuticals Inc., including e-commerce transactions.
Personal Identification Information
We may collect personal identification information from Users in various ways, including, but not limited to, when Users visit our site, fill out a form, make a purchase, and engage in other activities, services, features, or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, phone number, and billing/shipping information. Users can always refuse to supply personally identifiable information, although it may prevent them from engaging in certain Site-related activities, such as placing orders.
Non-Personal Identification Information
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer, and technical information about Users’ means of connection to our Site, such as the operating system and the Internet service providers utilized, among other similar information.
Web Browser Cookies
Our Site may use “cookies” to enhance User experience. Users’ web browsers place cookies on their hard drive for record-keeping purposes and sometimes to track information about them. Users may choose to set their web browser to refuse cookies or alert them when cookies are being sent. If they do so, note that some parts of the Site may not function properly.
How We Use Collected Information
Vitakem Nutraceuticals Inc. may collect and use Users’ personal information for the following purposes:
– To improve customer service: Information you provide helps us respond to your customer service requests and support needs more efficiently.
– To personalize user experience: We may use information in aggregate to understand how our Users, as a group, use the services and resources provided on our Site.
– To process e-commerce transactions: We use the information Users provide when placing an order only to process that order and manage billing and delivery.
– To send periodic emails: We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and other requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. Users may unsubscribe at any time by following the unsubscribe instructions at the bottom of each email or contacting us via our Site.
How We Protect Your Information
We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, transaction details, and data stored on our Site.
Sharing Your Personal Information
We do not sell, trade, or rent Users’ personal identification information to others. We may share aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above.
Third-Party Websites
Users may find content or advertisements on our Site that link to our partners, suppliers, advertisers, sponsors, licensors, and other third-party sites. We do not control the content or links on these sites and are not responsible for the practices employed by websites linked to or from our Site. These sites and services may have their own privacy policies and customer service policies, and browsing or interaction on any other website is subject to that website’s own terms and policies.
Compliance with Children’s Online Privacy Protection Act
Protecting the privacy of children is very important to us. We never knowingly collect or maintain information at our Site from those we know are under 13 years old, and no part of our website is structured to attract anyone under 13.
Changes to This Privacy Policy
Vitakem Nutraceuticals Inc. reserves the right to update this privacy policy at any time. We encourage Users to frequently check this page for any changes to stay informed about how we are protecting the personal information we collect. By using this Site, you acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.
Your Acceptance of These Terms
By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
Contact Us
Address: 811 W. Jericho Turnpike Smithtown, NY 11787
Toll Free: (800) 233-2112
