Frequently Asked Questions

Questions About What We Do As A Contract Manufacturer?Supplements Lableling Or GMPs . . .Shipping Or
Product Run Times . . .Get Your Answers Here

What is the minimum product order that you can handle at a particular time?

For bulk or custom-formulated orders, we are capable of manufacturing supplement orders of any size. We run small orders of as little as MOQ 144 bottles of In-stock product, (MOQ Custom formula orders 100,000 Capsules or Tablets) (MOQ Powder 500-1000 lbs.) (MOQ 1,500 30ml Liquid filled bottles). (MOQ Custom gummies 1 million gummies) (MOQ Softgels 600-1.2 million) (MOQ Stick Packs 100,000)

Do you charge any kind of manufacturer set up fee over and above the core manufacturing of the raw materials?

Absolutely not. Each quote includes all set up fees for our supplement manufacturer services. There are no hidden fees.

How much does it cost to create labels for my product?

We design labels that meet international standards at a cost of $65 per hour. We can also print your labels. Printing labels includes a one-time plate fee of $50/plate, with a separate plate for each color in the label. Please note that this fee is subject to change.

I have created artwork and now I want to get it printed. Which format should I deliver to you?

We prefer to work with artwork saved as Adobe Illustrator (.ai) files along with all the respective fonts. However, we can also work with .pdf, .eps, and .tif files, if you cannot provide files in the .ai format. Please make sure all files are set to 300 dpi or better. If we receive files lower, we will mail you back.

Do you have any international certifications?

Yes, we have an FDA cGMP-certified supplement manufacturer facility. The good manufacturing practices (GMPs) we adhere to meet both World Health Organization (WHO) and European Union (EU) requirements as well.

How long will it take to manufacture my supplement or vitamin product after we put in an order?

You’ll love our turnaround time. It takes 4-6 weeks for new orders and 3-4 weeks for reorders.

If I’m importing my products into another country. Can you help me with documentation?

Yes. We have an extensive network of ingredient suppliers. We will work with them to help you source the most cost-effective ingredients required for your formulation.

How can I find out the status of my production run?

Yes. We have an extensive network of ingredient suppliers. We will work with them to help you source the most cost-effective ingredients required for your formulation.

Can you help me design my labels?

Yes, we have a full, professional design shop here. Better yet, our designers are among the few in the industry that are trained in FDA labeling requirements. If you already have labels, you may want to check out our FREE FDA-compliant labeling evaluation service.

Contact Us to Learn More

Contact us today to learn more about how Vitakem can help you succeed on Amazon!